Comments App FB User Profiles Disabled

The Comments app for Facebook and Instagram returns names, comments, and profiles URL's of people who have left comments on your posts.

While we will still return the name of the user who has left the comment on Facebook, and the comment they have left, we will no longer provide the URL to their profile, as Facebook no longer provides this information.

In order to contact your winners, we suggest using the search tool available on your Facebook page, which can be found under Settings > People and Other Pages. From here you can search for people who like/follow your Facebook page, and contact them from there if they are a winner.

If the user that won no longer likes or follows your page, you can simply expand all comments on the particular post and search for their name in order to contact them.

Instagram remains unaffected, and we will still return profile URLS of Instagram users.