Comments App FB User Profiles Disabled

The Comments app for Facebook and Instagram returns names, comments, and profiles URL's of people who have left comments on your posts.

While we will still return the name of the user who has left the comment on Facebook, and the comment they have left, we will no longer provide the URL to their profile, as Facebook no longer provides this information.

In order to contact your winners, we suggest using the search tool available on your Facebook page, which can be found under Settings > People and Other Pages. From here you can search for people who like/follow your Facebook page, and contact them from there if they are a winner.

If the user that won no longer likes or follows your page, you can simply expand all comments on the particular post and search for their name in order to contact them.

Instagram remains unaffected, and we will still return profile URLS of Instagram users.

Send To Messenger Disabled in Safari 12

With the release of Safari 12, Facebook is not currently supporting the Send To Messenger plugin in this browser. Users may report that the option to Subscribe or Send To Messenger is not appearing for them, which will indicate they are using Safari 12. There is currently no fix for this. Users must use a different browser to complete this action until Facebook can provide support for this feature in Safari 12.

Payments Feature: AUD, CAD, EUR support

For users accepting donations or non profits running raffles, we've updated our payments feature offered on our Premium Plan to now support charging in Australian Dollars (AUD), Canadian Dollars (CAD), and Euros (EUR), in addition to the United States Dollar (USD).

ActiveCampaign Updates

We've updated our ActiveCampaign integration to now support passing the following fields:

  • First Name
  • Last Name
  • Email Address
  • Address
  • Address 2
  • City
  • State
  • Zip Code
  • Country
  • Phone
  • Birthday
  • Referral Link
  • Tracking Campaign Name

In addition, we will also automatically update users information within ActiveCampaign if they enter multiple campaigns (for example, a user enters one campaign, then a month later enters another, we will update their information in ActiveCampaign automatically with any new information they provided, including updating their referral link).

Location Analytics


We've just rolled out a new feature under your campaign analytics: Locations.

You can now visualize where all of your entrants are on an interactive map of the USA or of the world.

If you have entries just from the United States, you will only see the USA map. If you have entries from other than the USA, you will see the world map.

We'll be improving upon this soon, and releasing country specific maps as well.

United States Map maps.gif

World Map world.gif

Blacklist/Whitelist IP Addresses


Building on top of the Blacklist/Whitelist Email Domains feature we rolled out a few weeks ago, we've now added the ability to Blacklist/White IP Addresses too.

Blacklist: The blacklist option is to be used to block specific IP Addresses from entering your campaign, and allow all other IP Addresses to enter.

Whitelist: The whitelist option is to be used to allow specific IP Addresses to enter your campaign, and block all other IP Addresses from entering. For example, if you are running a company wide promotion and you only want employees entering while at work, then you would input your company IP Address into the whitelist. The campaign would then only be accessible to those on that IP Address.

Learn More: Blacklist/Whitelist IP Addresses

Screen Shot 2018-10-12 at 6.05.57 AM.png

Geo Targeting by State and Province


We've just expanded the capabilities of our Geo Targeting feature to now support targeting by states in the United States, as well as by Provinces/Territories in Canada, in addition to targeting by country which we've always offered.

To access this feature, look for the Geo Targeting section on your campaign. Screen Shot 2018-10-12 at 6.06.14 AM.png

We've also included an Allow IP Addresses field, which can be helpful if you're using state/province geo targeting and someone is unable to enter because their IP Address or ISP is showing as being in another state or province. Once you add the users IP address to this field, they will be able to enter.

Facebook Send To Messenger Action


We've introduced a new Facebook action that will allow you to grow your messenger subscribers list by having people subscribe via Facebook Messenger. You can then use a service like ManyChat or ChatFuel to manage your Facebook Messenger marketing.

How It Works

Users enter your campaign and then complete actions to earn more entries. To subscribe on messenger, it takes just two clicks.


An immediate message is also sent to the user when they subscribe, which you can configure in ViralSweep:

Screen Shot 2018-09-26 at 9.39.45 AM.png

From here, you can use services like ManyChat and ChatFuel to manage your messenger subscribers and handle your follow-up messages.

We've also included the ability to completely configure the messenger button with the following options:

Color: White or Blue

Size: Standard, Large, X-Large

Call To Actions: Choose from over 20 different options including:

  • Get this in messenger
  • Receive this in messenger
  • Send this to me
  • Get customer assistance
  • Get customer service
  • Get support
  • Let us chat
  • Send me messages
  • Alert me in messenger
  • Send me updates
  • Message me
  • Let me know
  • Keep me updated
  • Tell me more
  • Subscribe in messenger
  • Subscribe to updates
  • Get messages
  • Subscribe
  • Get started in messenger
  • Learn more in messenger
  • Get started

Facebook Lead Ads Analytics

If you're using our Facebook Lead Ads integration, you can now see the number of entries that came via Lead Ads under Analytics > Entries.

Screen Shot 2018-09-26 at 8.46.29 AM.png

Please note: If you are using our Facebook Lead Ads integration, we utilize the newsletter subscribers checkbox in the background to opt users into the campaign. This means that if you are using the integration, then your analytics will also show the Newsletter Subscribers stat which will be equal to the number of leads that came through Facebook Lead Ads.

Instagram Visit Post Action

We've introduced a new Instagram action where you can embed your posts into a campaign and incentivize users with points for visiting those posts. Here is how it will appear as an action on your campaign:

Screen Shot 2018-09-26 at 8.37.14 AM.png

The points are awarded when a user taps on the post. The action can be found under Social Actions > Instagram > Visit Post.

No published changelogs yet.

Surely ViralSweep will start publishing changelogs very soon.

Check out our other public changelogs: Buffer, Mention, Respond by Buffer, JSFiddle, Olark, Droplr, Piwik Pro, Prott, Ustream, ViralSweep, StartupThreads, Userlike, Unixstickers, Survicate, Envoy, Gmelius, CodeTree