Purchases App Now Supports Phone Number Checkouts

Our Shopify purchases app now supports phone number checkouts.

Previously, it only supported checkouts through Shopify with those who used an email address.

Now, if someone checks out with a phone number, we'll add them as an entry into your sweepstakes.

Phone numbers will appear under the entrants tab as an email address, like: +1112223333@viralsweep.com.

Referrals app name change

Our Referrals app has been renamed to Milestones to better align with the goals that this app helps customers achieve.

Hashtag App Changes

We've made a few significant changes to our hashtag feature.

1) Pricing has been updated to now allow for 3 hashtags on the Business plan (previously 1) and 6 hashtags on the Premium plan (previously 3) at any given time.

2) To now use the Instagram hashtag feature, you must connect an Instagram Business account. If you do not have an Instagram business account, you can convert your account to one by following these steps: https://help.instagram.com/502981923235522

3) To now use the Twitter hashtag feature, you must connect a Twitter account.

4) The Twitter hashtag feature is now restricted to only fetching the last 7 days of content. We will no longer fetch content from Twitter that is older than 7 days.

5) You can manually add Twitter or Instagram posts that were not returned to us via the API (there are several reasons why this can happen) using the Add submission feature under the Moderate tab.

Countdown timer

We've added a countdown timer option that will allow you to show a countdown rather than just how many days/weeks are left.

To enable this feature, go to edit > design > campaign details > enable live countdown.

Screen Shot 2020-06-05 at 6.44.57 AM.png

The timer will appear in the footer of your campaign like this:


Background images on widgets

We've introduced a new feature that now allows you to add background images behind embedded widgets, rather than only being able to show background images on our full page style.

To access this feature, simply upload a background image to your campaign, then in the settings box to the right, choose widget and enable it. Once enabled, you can go to edit > design > layout > widget to change the width of both the widget, and the background.

Please note: The background is responsive, so if you are embedding the widget into a content area that has a small width, less of the background will be seen.

Screen Shot 2020-06-05 at 6.42.21 AM.png

Entry Count Preview Added Back!

In an effort to provide everyone with the best of both worlds (because we've heard everyone loud and clear that this is a feature that will be missed), we've added the entry count previews back into dashboards, but in a way that provides everyone with enhanced dashboard performance.

Instead of automatically trying to load the entry counts on every single promotion every time you log in, they will only load when you click the View Entries button in the top right corner.

Screen Shot 2020-05-22 at 5.35.20 AM.png

Once clicked, an up to date number of entries for each promotion will load and appear:

Screen Shot 2020-05-22 at 5.37.40 AM.png

This allows your dashboard to load faster every single time you log in, while still allowing those who want to see an overview of entries on every single campaign to have access to that information.

Entry Count Preview Removed

In an effort to speed up user dashboards, we've removed the entry count previews which appeared on the right hand side of each of your campaigns when you logged in.

We've done this for multiple reasons:

  • The entry count preview was never truly an up-to-date number. Every time you logged in, we would attempt to load the total entries for each of your campaigns. We would then cache that number and update it once per day, or until you manually refreshed the number.

  • Users with a lot of campaigns, or with a lot of entries, found that their dashboards were becoming unbearably slow as the entry count previews were attempting to load for each of their campaigns when they logged in.

  • We found that the number one action users were taking when logging in was to click on either the Entrants or Analytics tab (both tabs always show the most up to date number of entries), so loading the entry count preview was becoming less and less necessary.

Scheduled Maintenance

ViralSweep is scheduling maintenance for Sunday May 31 at 3:00AM Eastern Time until 7:00AM Eastern Time. The app, which includes dashboards and all widgets, will be unavailable during this time.

We will be using this window for necessary infrastructure updates to keep things running smoothly.

If you have any questions, open a support ticket at viralsweep.com/contact

Hashtag Text Submissions

Our hashtag feature now supports text submissions allowing you to display text-based content users submitted to Instagram or Twitter.

For example, if a tweet was posted on Twitter with a hashtag, the text of the tweet will get pulled in. If a photo or video was posted to instagram with a description, just the text from the description will get pulled in and displayed in the gallery.

See an example here: Text Only Gallery

Screen Shot 2020-04-17 at 8.22.10 AM.png

Gallery Image and Text Headers

Our contest gallery now supports adding your own custom image and text into the header of the gallery, allowing you to provide users with more information about your contest or gallery before they view the submissions.

This feature can be found under Edit > Gallery > Header

See an example here: Gallery Headers Screen Shot 2020-04-17 at 8.08.00 AM.png